Mumbai Police: 100 नंबर पर लगेगा अब आसानी से कॉल, मुंबई पुलिस कंट्रोल रुम में अब हो जाएगी 150 टेलिफोन लाइंन्स..

MUMBAI: The police will soon be able to answer five times more calls simultaneously when people dial the emergency '100' number. Currently, the control room at the Crawford Market police headquarters can answer 30 calls at a time. The figure will soon shoot up to 150. The call-drop rate will also fall and voice quality will be clearer, as the police will shift from an analog to a digital system. "Metros like Delhi, which has a lesser population than Mumbai, have digital police control rooms. The Maharashtra government is moving to make the upgrade," the home official said. Further admitting that the Mumbai police control room needs an upgrade, the official said, "At present the call drop rate is nearly 30%. We expect that to improve."

According to another senior home official, who recently visited the Delhi police control room, "The Mumbai control room has just one primary rate interface (PRI) line, while Delhi has five. The state home department has planned to introduce four new lines," the official added. On each line, 30 calls can be answered. A PRI line enables traditional phone lines to carry voice data and video traffic. 100 To Accommodate 150 Currently, the police control room has one Primary Rate Interface (PRI) system, on which the public can call 100 in an emergency The single system allows 30 operators to answer calls on 30 separate phones simultaneously From the 31st call onwards, the callers are put on hold The police plan to acquire another 4 PRI lines, so they would have 5 in all With each line allowing operators to answer 30 calls, there would be 150 calls answered simultaneously From the 151st call onwards, the callers would be put on hold